Community Management + Technical Support for Your Online Memberships & Communities
Take technical tasks and community managing off your plate. Redirect your precious energy to running a thriving online community without worrying something will drop through the cracks.
Areas of Expertise
Mighty Networks
Zoom
Stripe
Wix
Circle
Dropbox
SamCart
Flodesk
Vimeo
Google Workspace
Convertkit
Kajabi
Canva
AddEvent
Squarespace
Hi, I'm Michele and for 10 years I've
supported in-person + online communities.
I'm a rare unicorn who has both the gift of being highly skilled with technical tasks and the gift of being incredibly warm and personable. As a coach, I have an extremely high attention to detail and a depth of knowledge of the human experience. I balance relating to people and communicating company boundaries with compassion.
Some of My Most Recent
Clients Have Been
Community Manager & Operations Manager for EDEN
Virtual Membership + Course Community
400+ members
Community Manager & Customer Service
for ELECTRIC YES
Virtual Membership
700+ members
Monthly Virtual Guardian Packages Range From $500-$3000
Contracted Projects and New Membership Set Up
Available Upon Request
Community Management
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Moderation of posts
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Responding to posts
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Community engagement
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Personal communications
Content Management
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Uploading call recordings and accompanying PDFs
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Editing audio and video content
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Uploading audio and video content to platforms
Business Operations
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Assessments
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Project Management
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Affilate programs
Customer Service
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Managing inbox and customer service related to the membership
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Cancellations
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Refund requests
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Customer Concerns / Grievances
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Technical support questions
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Member removals from platforms
Platform Creation
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Onboarding sequence creation
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Course creation
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Graphic creation
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Branding
Websites
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Sales pages
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Event set up
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Automations of all kinds
Community Events Coordination
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Coordinating with call leaders
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Setting up virtual calendar
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Setting up all Zoom links
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Adding events to platform
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Writing and sending monthly schedule
Platform Organization
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Tech support tutorials
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Platform revamp
Digital Sales
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Paywalls
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Paylinks
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Invoices
Why You Need a Virtual Guardian In Your Digital Space
Bringing me on board will give hours back to your week so you can focus on the big vision and cultivating community. It also means you can have peace of mind knowing someone is always there holding it down, maintaining the good vibes, and smoothing out any kinks that inevitably arise. If you're looking for this, let’s connect and see what magic we can create in your community.
Testimonials
"Working with Michele transformed the way my business operates. Her ability to see the big picture and identify gaps in how my business operated was invaluable. She didn’t just point out the holes—she proactively helped me fill them, ensuring everything ran smoothly, especially for my mailing list and customer relations.
One of the things I appreciated most was how she kept me on track, especially with her gentle nudges when I forgot to set up our weekly meetings. The systems and tools she suggested and implemented have become the backbone of my administrative processes, and I still rely on them today. Thanks to her, some of the key administrative aspects of my business are more fluid and efficient, freeing up my time to focus on growth."
Ariella Daly, Honey Bee Wild