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Membership Restructuring
Role
Project Manager
Location
Circle
Timeframe
April 2024 - May 2024
Deliverables
● Conducted a comprehensive assessment of the current membership system.
● Provided detailed improvement suggestions based on the assessment.
● Developed a strategic plan for restructuring the membership system.
● Created a detailed plan for improving the onboarding process.
● Designed and implemented an onboarding course for new members.
● Established workflows for automatic migration of members to the correct new tiers.
● Planned and executed all necessary communications to inform members of changes.
● Organized and facilitated a community call to discuss the membership changes.
● Developed and built new spaces in Circle for the new membership tiers.
Led the project management for transitioning EDEN from a single-tier to a two-tier membership system. Developed a strategic plan that included a detailed timeline, task delegation and migration of current members. Successfully planned and executed the project within one month, resulting in a more scalable and flexible membership structure.