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Assistant Bee Sister

Role

Virtual Assistant

Location

Online

Timeframe

October 2022 - June 2023

Deliverables

● Respond to all customer queries in the support inbox for online courses and the virtual apprenticeship
● Resolve customer conflicts
● Process payments and refunds
● Technical support for online courses and the virtual apprenticeship

As a Virtual Assistant I played a crucial role in ensuring smooth operations and exceptional customer service.I managed incoming inquiries, providing timely and accurate responses to customers, ensuring their needs were met with professionalism and care.

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